|The Leader’s Connection section of each chapter gives high level leaders suggestions on how to establish a culture that recognizes the value of soft skills. “Tips for leaders” are step by step ways to integrate the book’s concepts and skills into everyday interactions with team members and staff. Trainers, supervisors, managers, and team leaders will find this book an invaluable training tool, complete with suggestions on how to use activities, assessments, and questions for team building and skill development.
Why the New Emphasis on Soft Skills? - CLICK HERE TO ORDER
The value of face-to-face communication is…priceless. We text, email, tweet, post on Facebook, and use bits of information that may or may not be understood or tell the whole story. Although expedience has its place, in certain circumstances, talking face-to-face can provide so much more, especially in understanding motives, and working through issues, problems, and concerns with a greater understanding and with better results.
Employers recognize the importance of soft skills, and in a report entitled “Are They Really Ready to Work? Employers’ Perspectives on the Basic Knowledge and Applied Skills of New Entrants to the 21st Century U.S. Workforce” 400 employers revealed that they view “soft skills” as even more important than the three R’s (reading, writing, and arithmetic) for new entrants to the workforce. Employers that participated included companies such as Microsoft, the Annie E. Casey Foundation, Dell, Inc., Phillip Morris, State Farm, Ford, and Pearson Education.
The conclusion was that “far too many young people are inadequately prepared to be successful in the workplace.” This is a stunning conclusion, affecting the ability of worldwide business success. (The Conference Board, October, 2006.)
The Wall Street Journal reiterated these themes in March, 2013.
Soft Skills Revolution offers ways to increase soft skills through explanations, case studies, activities, and stories that draw the learner in by real-life experiences. The book is a guide for teaching, coaching, and allowing individuals to assess their own capabilities and learn how to improve communication in all circumstances, with different personalities, situations, and with the most difficult behaviors that customers and colleagues sometimes exhibit, including bullying and narcissism.
What people are saying:
“Soft skills have the wrong name. They seem to be hard skills to learn and practice. And yet... Isn't all our life about how we relate to others? Kamin sees the importance of understanding self and others and presents the key competencies that we can master to live a more fullfilling life - since kindness that is given comes back. Her engaging writing style, deep and "down to earth" at the same time, makes this book an easy learning experience of the 'hard" soft skills' we all need to master. Developing these soft skills we can make our world a better place!” Isabel Rimanoczy, Legacy coach, Director Minervas, Women Changing the World, and author of Big Bang Being: Developing the Sustainability Mindset
“Maxine has mastered the challenge of bringing 'soft skills' to life. Her simple definitions, clear examples, references to seminal authors, focused questions, conceptual frameworks and helpful hints invite and encourage the reader to make these soft skills her/his own. Maxine's clarity in language unlocks the power of her ideas”. Ernie Turner, President, Leadership inInternatinalManagement ( LIM LLC), Author of Action Reflection Learning: Solving Business Problems by Connecting Earning with Learning